Customer Service
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Returns:


By Mail - FREE

  • You may return agacistore.com purchases by mailing it with no additional shipping charges to our Online Return Department at the following address:

A'GACI Online Return Department
1803 Grandstand, Suite #119
San Antonio, Texas 78238

  • Please retain your invoice as proof of purchase.
  • For returns, enclose this invoice with the completed return reason code along with the merchandise packaged securely in the original package if possible. 
  • Attach the pre-paid return label provided with your original order.
  • All returns must be made within 30 days from the shipped date with original invoice and price tags attached. 
  • Shipping and handling costs are non-refundable.
  • We cannot process returns for any merchandise that was purchased at one of our A'GACI stores by mail. 

In Store - FREE

  • To return agacistore.com purchases at an A'GACI store, please take the invoice included with your order and the credit card used for the original purchase. 

 

Exchanges:

  • Exchanges can only be made at an A'GACI store.  We currently cannot process exchanges by mail. 
  • To exchange agacistore.com purchases at an A'GACI store, please take the invoice included with your order and the credit card used for the original purchase. 

 

*ALL ACCESSORY, INTIMATES AND GIFT CARD SALES ARE FINAL.